How To Ride

 

Get On Board!

How to Catch the Bus

1. Use the timetable to determine what time the bus should pass. Plan to arrive at the bus stop early. It’s better to be early than late! Bus stops are marked with a bus stop sign. Buses stop at designated stops.

2. Be sure to stand near the bus stop sign as the bus approaches so the driver can see you.

3. Wait for the bus to come to a stop before you approach it, and board at the front door only.

Boarding and payment

1. Have your exact fare ready before boarding. All buses have electronic fare boxes that accept dollar bills and coins, but do not make cash change. Drivers cannot make change.

2. You may pay your fare with cash, or a prepaid pass.

3. Hold on to the handrails as you find a seat, as the bus may begin to move before you sit down.

You must sit if there is a seat available. If there are no seats you must stand behind the yellow line. In no case will any person be allowed forward of the yellow line until the bus comes to a complete stop.

Exiting the bus

1. As the bus approaches your stop, signal the driver that you want off by pressing the rubber strip between the windows or above your seat, or pull the cord (depending on the particular bus).

2. The operator will stop at the next bus stop sign. Please give the driver enough notice so that he may make a smooth stop.

3. If you are not familiar with the area, ask the driver to let you know when you are nearing your destination.

4. Carefully step off the bus.

5. Boarding and de-boarding are allowed only at designated bus stops and the terminal. At the terminal please board the bus before it starts to pull out. Drivers are not allowed to pick up or discharge passengers once they pull away from the terminal. For your safety, please don’t even ask.

At street bus stops do not cross in front of the bus. Wait for the bus to pull away and cross behind it.

Accessibility

• Ride Acadiana buses are ADA-compliant, and are equipped with a lift for easy wheelchair boarding. On-board securement areas accommodate two wheelchairs.
• Trained service animals are allowed on the bus.

Bike & Ride

Cyclists can transport their bicycles aboard Ride Acadiana in a secure rack attached to the front of each bus. There is no additional fee for riders to bring their bicycles on the bus. Cyclists can easily load and unload a bike themselves by following these instructions.

How to use the bicycle rack

• Remove any loose or valuable items from the bicycle before the bus arrives.
• Make sure the bus has stopped and the driver sees you before you step in front of the bus.
• Squeeze the top handle and swing the rack down. You only need to use one hand to unlatch and pull the rack down, so you can hold your bicycle with your other hand. It is not necessary to lean your bicycle against the bus.
• Lift your bicycle onto the rack, placing its wheels in the trough with the front wheel toward the spring-loaded bar. If a bicycle is already in the front trough, load yours in the rear thought facing the opposite direction.
• Raise the spring-loaded bar up and over the front tire and place it on the top of the tire near the bicycle’s frame. The support arm adds lateral support for the bicycle when the bus is in motion and is required. The support arms needs to be raised so that the hook rests at the highest point on the front wheel.
• Board the bus.
• As you near your stop, remind the driver that you will be removing your bicycle.
• Lower the spring-loaded bar from the tire and lift your bicycle off the rack.
• Swing the rack up if it’s empty.
• Go to the nearest curb. Wave to let the driver know you and your bicycle are clear of the bus.

Supported by USDA, DOTD, APC, LCG

© 2018 Ride Acadiana